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Legal

Terms of Service

Last updated October 14, 2026

Who we are

This website is operated by DUKE BROTHERS INC (trading as Barry's Carpet & Flooring), of 2811 Lafayette Blvd, Norfolk, VA 23509. You can reach us at (757) 300-5649 or at info@barrysfloors.com.

Estimates and quotations

Estimates are provided free of charge and are valid for 30 days unless stated otherwise in writing. An estimate becomes binding only once both parties have signed a written agreement. If conditions found after work begins (subfloor damage, moisture or structural issues not visible when we measured) change the scope, we will stop and agree on any revision with you in writing before continuing.

Workmanship and warranty

We warrant our installation workmanship as stated in your written agreement. Manufacturer warranties on materials are provided by the manufacturer and are subject to their own terms, including requirements for maintenance and suitable use. Warranties do not cover damage from misuse, accident, flooding, or alterations made by others.

SMS and text messaging

By providing your mobile number and opting in, you agree to receive text messages from Barry's Carpet & Flooring relating to appointment reminders, estimate follow-up and job updates for customers who ask us to contact them.

  • Consent is not a condition of purchase. You do not have to agree to texts to get an estimate or hire us.
  • Message frequency varies, typically 2-6 messages per project. Message and data rates may apply.
  • Reply STOP at any time to opt out. Reply HELP for help, or call us at (757) 300-5649.
  • Carriers are not liable for delayed or undelivered messages.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third party except the subcontractors and service providers who help us deliver the messaging service itself, and they may not use it for their own purposes.

Our full data practices are set out in our Privacy Policy.

Payment

Payment terms are set out in your written agreement. Where financing is offered it is provided by a third-party lender on their terms, and approval is at their discretion.

Website content

We take care to keep this site accurate, but product availability, pricing and specifications change. Nothing on this website is an offer capable of acceptance; the written agreement governs. Photographs are representative examples unless captioned otherwise.

Governing law

These terms are governed by the laws of the Commonwealth of Virginia, and any dispute will be brought in the courts serving Norfolk, VA.

Contact

Questions about these terms: info@barrysfloors.com or (757) 300-5649.

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